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Introduction
Minangkabau International Airport, managed by PT Angkasa Pura II, is committed to enhancing the air travel experience for its passengers.
As part of this commitment, they have developed the Travelin app, available for both iOS and Android devices.
This digital platform is designed to provide passengers with convenient access to a wide range of airport-related services and information.
Seamless Access to Airport Services
The Travelin app offers a plethora of features designed to make passengers’ journeys smoother.
With Travelin, passengers can access essential information and services not only at the airport but also wherever they are.
This eliminates the need to rely solely on airport facilities for assistance.
Tailored Information and Services
Upon opening the Travelin app, users can select Minangkabau International Airport as their destination.
From there, the app tailors its information and services to match the offerings at the airport.
“Before You Fly” Features
Under the “Before You Fly” section, passengers can choose from various information and service options:
· E-check in
Travelers can check in for their flights directly through the Travelin app.
· Transportation
Access information about public transportation options to and from the airport.
· Shop & Dine
Explore the complete list of airport tenants.
· E-Commerce
Discover e-commerce opportunities.
· Premium Services
Enjoy premium services, such as Concierge Express and Car Rental.
· e-Reading
Access e-books for your journey.
· eSIM
Learn about eSIM options.
“While You Are Here” Features
Under the “While You Are Here” section, passengers can access information and services like:
· Tourism
Get information about local tourist destinations.
· Wi-Fi
Find out how to connect to Wi-Fi at the airport.
· Emergency
Easily connect with airport personnel when assistance is needed.
· News
Stay updated with the latest news.
· Link Saja
Explore digital payment options.
· Airportainment
Enjoy entertainment options.
· Hotels
Access information about nearby hotels.
· Premium Services
Additional premium services for a more comfortable stay.
Business Opportunities
Travelin also provides information about commercial opportunities and business ventures available at the airport, making it a valuable resource for entrepreneurs.
Real-Time Flight Information
The Travelin app offers real-time flight information, seamlessly integrated with the Flight And Resources Management Suite (FARMS).
This integration supports Airport Collaborative Decision Making (A-CDM) operations at Minangkabau International Airport, making flight schedules easily accessible to passengers.
TravelinPass and Biometric Face Recognition
Passengers can create an Airport ID through the Travelin app, enabling them to utilize TravelinPass.
This innovative service allows travelers to complete the departure process using biometric face recognition technology, eliminating the need for physical documents during security checks.
Also Read Download BookCabin App Before Your Next Flight
A Commitment to Global Standards
PT Angkasa Pura II’s BIM Branch Office is dedicated to providing world-class services that elevate the passenger experience.
The Travelin app, along with TravelinLane—a special lane service for expedited security checks—underscores their commitment to both customer satisfaction and security enhancement.
Conclusion
Minangkabau International Airport, through the Travelin app and other initiatives, is at the forefront of improving the passenger experience and airport security.
With Travelin, passengers can enjoy a more convenient, informed, and secure journey, setting a high standard for air travel services in Indonesia.